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How can I know my order status?
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Payment methods. Can I pay by money order or cash?
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Windows Vista upgrade information
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Microsoft Office 2007 upgrade information
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Is there any chances that you ship PC/notebook aboard?
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Do I have to pay if I ship cost for repair/ return/ replacement?
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How long will I receive the package once the order has been
processed?
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How can I get my shipping tracking number?
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Where can I download the drivers for my PC/ notebook?
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Can I refund if I am not satisfied with the product?
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What can I do if my computer is defective?
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Shipping information
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How can a customer know the status of Vista upgrade?
1. How can I know my order status?
You can check the order status
online.
2. Payment methods. Can I pay by money order
or cash?
We accept credit card and BillMeLater online. We also accept money order,
check, wire transfer and cash.
3. Windows Vista upgrade information
Click here
for Windows Vista upgrade information.
4. Microsoft Office 2007 upgrade information
Click here for Microsoft Office 2007
upgrade information. Please be noted to select reseller "American
Future Technology".
5. Is there any chances that you ship notebook/ PC aboard?
We ship to USA (includes Hawaii, Alaska and Military APO address) and Canada
only. No other countries will be accepted.
6. Do I have to pay the ship cost for repair/ return/
replacement?
Under the warranty period, You are responsible to send the package to us and pay
for one-way shipping. After repair/replacement, we will send
back to you by ground shipping. Out of warranty period, you have
to pay both-way shipping fee.
7. How long will I receive the package once the order has
been processed ?
This varies depending on the shipping method you select. Normally the order
processing takes 2-3 weeks. For shipping methods and shipping time,
please click
here for details.
8. How can I get my shipping tracking number ?
As soon as your order is shipped, we will send you an email with tracking number
on it.
9. Where can I download the drivers for my pc/notebook?
The driver download section is on top of this page.
10. Can I refund if I am not satisfied with the
product?
Yes, we have 30-day money back guaranty.
11. What can I do if my computer is defective?
We have warranty for our product. Please click
here for details.
12. Shipping Information
For shipping methods and fees, please click
here for details.
13. How can a customer know the status of Vista upgrade?
Microsoft is starting the shipping process of Vista on March 19, 2007. Once
customer's upgrade has been shipped, customer will receive an email with Fedex
tracking number.
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