Price Range:
SUPPORT
Warranty



THREE YEAR COMPUTER SYSTEM LIMITED WARRANTIES

[FOR INTERNATIONAL/APO/FPO/CANADA/PUERTO RICO CUSTOMER]

Please note: iBUYPOWER is NO LONGER offering international shipping, service and sales (not includes APO/FPO customer)

Please read the following description of our policy.


  1. All APO/FPO customers shall read the following International Warranty Policy before placing their orders.
  2. iBUYPOWER doest not accept any shipping address differs from credit card billing address. (If your can add your "ship to" address in your credit card record's memo/note and can be verified by iBUYPOWER, we will accept your credit card)
  3. Please direct your order use our online configuration pages. Our internet sales department will process your order and verify your credit card before we can ship out your computer system.
  4. iBUYPOWER sales will not return any international phone call. Therefore, all correspondence will be conducted through email or you may E-mail to sales@ibuypower.com
  5. Due to neither FedEX nor UPS can deliver to APO/FPO address, all APO/FPO shipping will be through U.S. Postal Service Insured mail.
  6. The shipping and handling rates are as follows:
    System only (no monitor) $149.00
    System with monitor $249.00

If you have any question please direct E-mail, fax or call us at:

Sales E-mail: sales@ibuypower.com

Sales Phone Number: (888)462-3899 ; (626)228-1153

Sales Fax number: (626)228-1205

Technical Support E-mail: techsupport@ibuypower.com

Technical Support Phone Number: (888)618-6040 ; (626)228-1171



INTERNATIONAL CUSTOMER WARRANTY POLICY

DEFINITION OF INTERNATIONAL CUSTOMER

The International Warranty Policy will be in effect at the time the product leaves the boundaries of the United States or Puerto Rico.


3-YEAR LIMITED WARRANTY
All iBUYPOWER desktop products (excluding EPC, Notebook/Laptop systems) are covered with a three-year limited warranty.


30-DAY MONEY BACK GUARANTEE

If you are not satisfied for any reason, return the system and all software (must be unopened) within 30-days from the invoice date and you will receive a full refund (excluding all shipping & handling costs). All items must be returned in their original condition to quality and pre-paid all shipping, duties, taxes and any related fees. Otherwise, a 15% restocking fee may apply. After thirty (30) days, all sales are final.


TECHNICAL SUPPORT

All international customers that require technical support will be given priority when calling into our technical support department. Our technicians will not return phone calls to international customers and no On-site service is available.

In-House Toll-free technical support is not available to international customers. Please access our technical support at this phone number: (888)618-6040 ; (626)228-1171, Monday thru Friday 8:30AM to 5:00PM PST.

International customers may also utilize our email technical support and will receive a response from one of our technicians.


SHIPPING, DUTIES, TAXES, FEES

Any customer purchase system from iBUYPOWER will be responsible to pay all shipping costs, duty fees, taxes and any other related fees incurred by this purchase. Also, any RMA replacement, includes shipping, duty fees, taxes and any other related fees are responsible by customer


TELEPHONE CALLS

iBUYPOWER sales will not return telephone calls to international customers. International customers may utilize our email system for any questions or concerns they may have. They will receive a response within a reasonable amount of time. Reasonable amount of time shall be within 3 days of the original receipt of the email, barring any problems with the internet service provider, telephone lines or holidays


iBUYPOWER.COM is a registered trademark of iBUYPOWER.COM      © 1998-2006 iBUYPOWER.COM All Rights Reserved price, specifications are subject to change without notice.