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Frequently Asked Questions

1. What is the status on my order?
You can check the order status online here.
2. How can I track my shipment?
3. How long will it be before I receive my order?
4. Can I pay by money order or cash?
5. What shipping methods do you offer?
6. Can you ship my notebook/PC outside the U.S.?
7. Can I get a refund if I am not satisfied with the product?
8. What can I do if my computer is defective/not functioning?
9. Do I have to pay the shipping costs for repair/ return/ replacement?
10. Where can I download the drivers for my pc/notebook?